Privacy and Cookie policy

BioNutra Sciences B.V (hereinafter: we at “BioNutra Sciences”) respects the privacy of its customers and ensures that this is treated confidentially. We strive to protect your privacy as much as possible and will treat the information you provide us confidentially. When processing personal data, we comply with applicable privacy laws and regulations. This privacy statement informs you about how we handle your data.

• BioNutra Sciences respects the privacy of the Consumer. BioNutra Sciences treats and processes all personal data transmitted to it in accordance with the applicable legislation, in particular the General Data Protection Regulation. The Consumer agrees to this processing. For the purpose of protecting the Consumer’s personal data, BioNutra Sciences observes appropriate security measures.
• For more information about privacy, reference is made to the Website of BioNutra Sciences.

Personal data and consent.

By using our online store and the services available there, you leave certain information with us. This may include personal data. We only store and use personal data that you provide directly or that is clearly provided to us for processing when you provide it.

Personal data’ means any information or information that can be used to identify you, such as:

Depending on the service you use or opt for, we may collect the following data:

• Your name, last name and address details;
• Gender;
• your company name
• Your date of birth
• Email address;
• Phone number;
• Billing address;
• Payment details;
• IP address.
• Any course and training you follow at BioNutra Sciences
• Any purchase data, such as your bank details and your purchases.

Basis for data processing

We may only lawfully process your personal data if we do so on the basis of a legal basis. We process your personal data because it is necessary for the performance of the agreement between you and us, as laid down in Article 6, paragraph 1, subparagraph (b), of the General Data Protection Regulation (GDPR). In addition, we may process your personal data for another legitimate interest, such as informing our clients about current events or changes to our services. This basis is laid down in Article 6, paragraph 1, subparagraph (f), of the GDPR.

Purposes of data processing

The personal data collected by us are used for the following purposes:

• Creating your account to register with Perfect Health BV;
• Logging into your account;
• Improving our services;
• Performing other services requested by you;
• For archiving purposes: for historical, statistical or scientific purposes.

BioNutra Sciences uses these data to identify its customers, either directly or indirectly. As described in more detail below, BioNutra Sciences will use your personal data for marketing purposes, among other things. If this is required, we will request separate consent.

Vitamin check

For the  vitamin-check  ( https://www.bionutrasciencs.nl/vitamin-check/) we collect the following data: 

• Name, date of birth & gender.
• Height, weight & skin type.
• Diet (vegan, vegetarian, none/other).
• How often you eat meat in a week & how often you eat fatty fish in a week.
• How many grams of vegetables you eat per day.
• How often you eat processed food per week (candy, cookies, chips).
• How often you exercise, what sport you practice and how many hours you spend outside.
• How many hours you sleep, whether you experience stress & how often you feel energetic.
• Whether you smoke, how many glasses of alcohol you drink per week and whether you use drugs.
• Whether you are taking medication, whether you are taking antibiotics and whether you are taking supplements.
• In which area you want extra support: cholesterol, heart/blood vessels, bones and joints.
• In which area you would like extra support: prostate, bladder, nails/skin and intestines/digestion.
• Finally, your email address.

The moment of collection

Your personal data may be collected at various times, particularly when you browse the BioNutra Sciences website, when you place an order, when you register for a knowledge or training session, and when you contact our customer service with questions, complaints, etc.

Purposes of processing personal data

Your personal data is collected and processed by BioNutra Sciences for various purposes, as described below.

1. To execute the agreement with you:
2. to answer your questions;
3. to provide you with products or services you have requested from us.
4. For our business interests:
5. to improve our products, our training courses and your experiences on the BioNutra Sciences website;
6. To send newsletters about our products and training courses. If you no longer wish to receive this information, you can unsubscribe at any time by using the “unsubscribe” link at the bottom of each email correspondence. You can also send an email to: info@bionutrasciences.nl ;
7. for our other marketing purposes.
8. To be able to comply with legal obligations.

After your explicit consent, we may provide your personal data to third parties for the purposes for which you give consent.

Providing your personal data to third parties

We will only provide your personal data to third parties if you have given us permission to do so. We will only provide your personal data without your consent if this is necessary to perform the agreement between you and us or if we are legally obligated to do so.

Security

BioNutra Sciences has taken the necessary administrative, technical, and organizational measures to ensure that unauthorized persons do not have access to your personal data, and to prevent the loss and improper use of your personal data.

 Cookies

BioNutra Sciences uses cookies as described in our cookie policy on the website, see below.

https://bionutrasciences.nl/cookie-policy/

Data storage

The personal data BioNutra Sciences has obtained from you will not be processed longer than necessary for the purposes for which it was obtained. This means, for example, that transaction data will be deleted after seven years. CVs and other documents relating to a job application will be deleted no later than four weeks after the application process has ended.

To protect your data as effectively as possible, we have implemented appropriate security measures. Specifically, we take the following measures:

• Access to personal data is protected with a username and password.
• After receipt, the data will be stored in a separate, shielded system, and password protected.
• We take physical measures to protect access to the systems in which personal data is stored.
• We use secure connections (Secure Sockets Layer or SSL) that protect all information between you and our website when you enter personal data.
• We keep logs of all requests for personal data.

Your rights

You have the following rights with respect to your personal data:

Right of access:

You can ask us to confirm whether we are processing your personal data. If so, we will—upon your request—give you access to that personal data and provide you with a copy of it.

Right to rectification

If you discover errors in the personal data we process, you have the right to have the inaccurate personal data rectified. If your personal data is incomplete, you have the right to have it supplemented.

Right to erasure

You can ask us to erase your personal data. Read below to learn how.

Right to restriction of processing

You have the right to restrict the processing of your personal data under certain circumstances.

Right to withdraw your consent

You can withdraw your consent to the processing of your personal data. Learn how to do this below.

Right to object

You have the right to object to the processing of your personal data at any time.

Right to data portability

You have the right to transfer your personal data to another person. Read below how to do this.

Right to lodge a complaint

If you have a question or complaint about how we process your personal data, you can email us at info@bionutrasciences.nl . Alternatively, you may consider lodging a complaint with a supervisory authority.

Right to transferabillity

You always have the right to have the data we process (or have processed) that relates to your person or can be traced back to you by another party. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you, at the e-mail address known to us, copies or transcripts of all data about you that we have processed or have processed on our behalf by other processors or third parties. In all likelihood, we will no longer be able to continue providing services in such a case, as the secure interconnection of data files can then no longer be guaranteed.

Right of inspection

You always have the right to inspect the data we process (or have processed) that relate to your person or can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you, at the e-mail address known to us, a copy of all data with a list of the processors who hold this data, indicating the category under which we have stored this data.

Right to restriction of processing

You always have the right to limit the data we process (or have processed) that relates to your person or can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the data will no longer be processed until you lift the restriction.

Right to object and other rights

You have the right to object, in appropriate cases, to the processing of your personal data by or on behalf name web store. If you object, we will immediately stop the data processing pending the handling of your objection. If your objection is well-founded, we will provide you with copies and/or copies of the data we process (or have processed) and then permanently stop the processing. You also have the right not to be subjected to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that it does, please contact our contact person for privacy matters.

Filing a complaint with the Dutch Data Protection Authority

If you are dissatisfied with how we handle your data, you can file a complaint with the Dutch Data Protection Authority. You can find the Dutch Data Protection Authority’s contact details their website on https://www.autoriteitpersoonsgegevens.nl/ 

Changes to this privacy statement
We reserve the right to amend this privacy statement. These changes will be announced on our practice website. We therefore recommend that you consult this statement regularly so that you are aware of any changes.

Our contact details
If you have any questions or comments after reading this privacy statement, please contact us at info@bionutrasciences.nl .

If you wish to contact BioNutra Sciences regarding the above, you can do so via the link below or the address below. Please state which personal data you are requesting. Please also include a copy of your identity card or passport so we can verify whether the requested changes are permitted. BioNutra Sciences will process your request in accordance with applicable laws and regulations.

https://www.bionutrasciences.nl/customerservice/contact

Lupine 8,
5432BT, Cuijk,
The Netherlands